Google admits workers listen to private audio recordings from Google Home Smart Speakers.

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  • AutoModerator
    1 Week(s) Ago

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  • fmmg1780
    1 Week(s) Ago

    Mine is in the bathroom so I apologize for giving all ur staff PTSD

  • corcyra
    1 Week(s) Ago

    Anyone else not at all surprised? Anyone else care to bet all these 'smart' gadgets do the same?

  • ImABadGuyIThink
    1 Week(s) Ago

    Well as long as they keep it in house and don't sell the fucking data and keep it safe.

    revealed that an investigation had been launched after some Dutch audio data had been leaked.

    Oh...

  • Roadhouse_Swayze
    1 Week(s) Ago

    Your phones do it too DUN DUN DUNNNNN

    Edit: Thanks for my first silver kind stranger

  • konrad-iturbe
    1 Week(s) Ago

    And is anybody surprised? AI cannot function without enough training data, and humans provide training data in this scenario.

  • [deleted]
    1 Week(s) Ago

    [deleted]

  • limitless__
    1 Week(s) Ago

    We've been dealing with these sensationalist headlines for a while now with the Amazon Echo's. How the F do people think speech recognition happens? How do they think the engineers get it to work? With millions of samples. It's not SKYNET. Every time something is not recognized an engineer needs to run it through the engine to figure out why. That's just how everything works.

    However, it's important to note that it's not "private audio recordings". Nothing about what you say after "OK Google" is private because you are asking Google to listen to you and understand you.

    It's no different than this headline:

    "GOOGLE ADMITS WORKERS READ PRIVATE SEARCH TERMS FROM GOOGLE.COM WEBSITE!".

    It's literally their job.

    EDIT: Thank you kind souls for the reddit precious metals. Maybe they can be melted down into tin foil hats for the downvoters?

  • sonnydabaus
    1 Week(s) Ago

    Nothing has been "revealed". Amazon and Google have said for years that they listen to some recordings to improve on the ASR*/system behaviour. It's not "private audio recordings", it's the commands you give to your Echo/Home. They're trying to improve the performance, that's all.

    Now I'm aware that that's what the article says and many people will think "but they can also listen while I'm not talking to it", except they DON'T. To do this, the ASR would have to run all the time and send traffic all the time, yet if you run Wireshark on it, you will see that it does not send anything as long as you don't say the wake-up word.

    The ASR ONLY gets activated when you say the wake-up word and this wake-up word gets recognized with the help of a hardware chip (this is the reason why you can't freely chose your wake-up word on the Echo). And only after that, the system listens to you, records your commands and some of the dialogs might get analysed by Amazon/Google workers to improve the system. But this has been known for years. It's nothing new.

    Also, they don't need to listen to your conversations in your living room to get your information because they have ALL of it anyway through literally all their other services. Your google search history is 1000 times more useful to Google than whatever you say at night in your living room. Just think about how much easier it is to process your search requests than to work with random audio data that very likely will have barely any useful information.

    All those articles are dumb fear mongering.**

    *: automatic speech recognition

    **: I'm gonna say though that if Amazon/Google ever drastically change their TOS for those devices and/or change the way they work, they COULD become harmful/dangerous. As of right now, they're just.. not.

  • doofpickle
    1 Week(s) Ago

    These are only audio recording of Google Assistant commands, so the thing you say after saying "Hey Google!" It's basically like storing your search history, but since you speak this instead of type it, it's an audio recording.

  • lord_braleigh
    1 Week(s) Ago

    The article has left off a critical bit of context, which is that these recordings are only made and sent to Google or Amazon after someone says "Ok Google" or "Alexa". The module which listens for "Ok Google" or "Alexa" is local to the device, and the vast majority of sound data is not saved or sent anywhere.

  • dwarf_ewok
    1 Week(s) Ago

    These are not private conversations. These are queries intentionally sent to the company.

    The Google device only transmits to Google when they detect the "okay Google" keyword. Anything said without first saying "okay Google" will not be recorded and will not be sent.

    If you search for something on Google, yes, the company will be using your search term and subsequent actions to improve search. If you voice query with Google, yes, the company will be using your query to improve the product.

  • bobdobbsisdead
    1 Week(s) Ago

    Language experts are employed to analyse “snippets” of recordings made by users, which Google claims helps improve its voice recognition technology.

    This is then used to develop the Google Assistant artificial intelligence system, which is used in its Google Home smart speakers and Android smartphones.

    [...]

    “Language experts only review around 0.2% of all audio snippets, and these snippets are not associated with user accounts as part of the review process.”

    This really doesn't sound alarming at all, and I don't think I have a problem with it.

    First off, the damn thing doesn't record until you say "ok google", and then the commands you give to it are analyzed by a crew to make sure the device is doing what it's supposed to do. Yeah, that sounds like what I want.

  • Justsomblokesopinion
    1 Week(s) Ago

    Anyone that owns one of these devices and is surprised by this, are simply beyond naive.

  • LankyPublic
    1 Week(s) Ago

    “Language experts only review around 0.2% of all audio snippets, and these snippets are not associated with user accounts as part of the review process.”

  • snowdrone
    1 Week(s) Ago

    How else are you supposed to improve the system if you aren't allowed to sample some of the user interactions?

  • Tawfok
    1 Week(s) Ago